Money Back Guarantee Policy
At HYRANIX, we are committed to ensuring our customers' satisfaction. We understand that purchasing products or services online requires trust, and we aim to build that confidence by offering a comprehensive Money Back Guarantee.
Eligibility for Money Back Guarantee
- Our Guarantee applies to all products purchased directly through HYRANIX's official website within 30 days of purchase.
- To be eligible for a refund, the product must be returned in its original condition, including all packaging and accessories.
- Digital purchases are subject to our digital download policy and may have specific conditions.
Non-Eligible Products
The following conditions render a product ineligible for our Money Back Guarantee:
- Products damaged due to misuse or negligence.
- Items purchased from unauthorized sellers or third parties.
- Any product expressly marked as non-returnable on the HYRANIX website.
Refund Process
- Contact our customer service team at [email protected] or call us at (555) 123-4567 to initiate a return.
- Provide the original proof of purchase and any additional information required by our support staff.
- Ship the product back to HYRANIX at the specified return address promptly. Customers are responsible for return shipping costs unless the return is due to our error.
- Upon receiving and inspecting the returned item, HYRANIX will process the refund to the original payment method within 14 business days.
Contact Us
If you have any questions regarding our Money Back Guarantee, please reach out to our dedicated customer service team. We are here to assist you and ensure your experience with HYRANIX is exceptional.
HYRANIX values your trust, and we are committed to providing the highest level of service and satisfaction.